Spin A Yarn will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email, phone number.
Why we need your data
We need to know your basic personal data in order to provide you with news from Spin A Yarn and updates about any orders you make. We will not collect any personal data from you we do not need in order to do this.
What we do with your data
All the personal data we process is processed by our staff in the UK however our mailing list service (Mailchimp) is held on servers within the USA. No 3rd parties have access to your personal data unless the law allows them to do so and do not share your data with other organisations.
We hold your data securely on Mailchimp.com and on an encrypted Access database. You can unsubscribe from our email mailings at any point by clicking the ‘Unsubscribe’ link at the bottom of the email.
How long we keep your data
Your information will be kept for marketing purposes until you notify us that you no longer wish to receive this information. You are able to ask for your information to be removed at any point by emailing email@example.com or by calling 01626 836203.
Cookies: what we collect
When you visit our site we store cookies that enable us to track visitor browsing patterns and other statistical information such as average time spent visiting an individual page. Cookies can also store preferences for the website.
Cookies: how we use this information
Cookies that we store on your system enable us to do many things that improve the overall service we provide. We can identify page use, helping us to change content or spot any potential problems with the site. They can also make the site a bit faster for the user as cookies enable users to stay logged in.
What are your rights
If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated at firstname.lastname@example.org or by calling 01626 836203.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/.